New season

Free UK delivery on every order

Favourite collections

Why Levari Mode

Clear terms on every order.

Everything you need to know before you order, in one place.

  • 01 · Delivery

    Free

    UK delivery

    On every order to the United Kingdom, with no minimum spend.

    Nothing added at checkout

  • 02 · Dispatch

    24h

    To dispatch

    Orders are dispatched within 24 hours and arrive within 4–9 working days.

    Tracking details by email

  • 03 · Returns

    30 days

    To return

    Email us within 30 days of delivery to arrange a return or exchange.

    No restocking fee

  • 04 · Support

    12h

    Average reply time

    Our team is available seven days a week by email and phone.

    7 days a week

Frequently asked questions

How long does delivery take?

Orders are dispatched within 24 hours. Delivery then takes 3–8 working days, so your order should arrive within 4–9 working days. Our daily cut-off is 15:00 GMT; orders placed after that begin processing the next day.

Is delivery free?

Yes. Delivery is free on every order to the United Kingdom, with no minimum spend. The price you see is the price you pay, and nothing is added at checkout.

Do you deliver outside the United Kingdom?

Not at the moment. We currently deliver to addresses in the United Kingdom only.

How do I track my order?

As soon as your order is dispatched, you will receive a confirmation email with tracking details so you can follow your parcel. Can't find it? Check your spam folder or email us at support@levarimode.com.

My parcel hasn't arrived. What now?

If your parcel has not arrived within 10 working days of dispatch, email us with your order number and we will trace it. If it cannot be located, we send a replacement or refund you in full.

How do I return an item?

You have 30 days from delivery to return your order. Email support@levarimode.com with your order number and we will reply with the return address and the next steps.

Items should be unworn, unwashed and unused, with the original tags attached and in their original packaging. Return shipping costs are covered by the customer, and there is never a restocking fee. Full details are in our Refund Policy.

When will I receive my refund?

Once your return reaches us and has been checked, your refund is processed within 7 working days to your original payment method. Your bank or payment provider may need a few extra days before it shows in your account.

Can I exchange for a different size or colour?

Yes. Mention the size or colour you would like in your return email and we will do everything we can to arrange an exchange for you.

What if my item is faulty, damaged or incorrect?

Email us with your order number and a photograph of the item, and we will send you a replacement free of charge.

Which size should I choose?

If you are unsure which size to pick, email us with the item and your usual size and we will help you choose. And if it doesn't fit, you can exchange it within 30 days of delivery.

Which payment methods do you accept?

We accept Visa, Mastercard, American Express, Maestro, Apple Pay, Google Pay and Shop Pay. All prices are in pounds sterling (GBP). Payments are handled through Shopify's checkout, and we never see or store your full card details.

How can I contact you?

Email support@levarimode.com or call +44 7456 071495.

Monday to Friday: 08:00 – 17:00 (GMT)
Saturday and Sunday: 09:00 – 16:00 (GMT)
Average response time: within 12 hours.

Levari Mode, 37 North St, Seahouses, NE68 7RL, United Kingdom.

Still have a question? Email us at support@levarimode.com and we will get back to you within 12 hours.

  • 30-day returns

    Not the right fit? Email us within 30 days

  • Customer service

    7 days a week, reply within 12 hours

  • Free UK delivery

    Free on every UK order